Terms of service
Welcome to WoodenHairStick. These Terms of Service govern your use of our website and the purchase of products through woodenhairstick.shop. By accessing our website or placing an order, you agree to these terms and conditions.
1. Acceptance of Terms
By using our website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian to use this website.
If you do not agree with these Terms of Service, please discontinue use of our website immediately.
2. Products
WoodenHairStick specializes in elegant hair accessories, including but not limited to:
- Wooden Hair Sticks
- Pearl Hair Pins
- Traditional Chinese Hair Accessories
- Bridal Hair Accessories
- Vintage Hair Sticks
- Handmade Hair Jewelry
- Decorative Hairpins
We continually update our collections and reserve the right to modify or discontinue products without prior notice.
3. Product Information
We strive to ensure all product descriptions, specifications, pricing, colors, and images are as accurate as possible.
Due to differences in monitor settings, lighting conditions, and handmade craftsmanship, slight variations in color, texture, grain, or size may occur.
These natural differences are not considered product defects.
4. Pricing
All prices shown on our website are displayed in the applicable currency.
Prices may change without prior notice.
If an obvious pricing error occurs, we reserve the right to cancel affected orders and issue a full refund.
5. Orders
After placing an order, you will receive an order confirmation email.
Receiving this email does not constitute final acceptance of your order.
We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:
- Pricing errors
- Product availability
- Suspected fraud
- Payment verification failure
- Violation of these Terms
6. Payment
We accept secure payment methods available during checkout.
Your payment information is processed through trusted third-party payment providers.
WoodenHairStick does not store complete payment card information.
7. Shipping
We proudly offer:
- Free Worldwide Shipping
- Estimated Delivery: 7–10 Business Days
Delivery estimates are provided as guidelines and may occasionally vary due to customs processing, weather conditions, holidays, or carrier delays.
We are not responsible for delays beyond our reasonable control.
8. Returns & Refunds
We offer:
- Free Returns
- 30-Day Refund Guarantee
Please review our Return & Refund Policy for detailed eligibility requirements and procedures.
9. Customer Responsibilities
Customers agree to:
- Provide accurate shipping information.
- Use the website lawfully.
- Keep account information secure if an account is created.
- Respect all applicable laws when using our services.
Customers are responsible for ensuring shipping addresses are accurate before submitting an order.
10. Intellectual Property
All website content, including:
- Logos
- Product images
- Website design
- Graphics
- Text
- Icons
- Layouts
is the property of WoodenHairStick or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Limitation of Liability
To the fullest extent permitted by law, WoodenHairStick shall not be liable for indirect, incidental, special, or consequential damages arising from:
- Website use
- Product use
- Delivery delays
- Service interruptions
- Third-party actions
Our maximum liability shall never exceed the purchase amount paid for the affected product.
12. Third-Party Services
Our website may contain links or integrations with third-party services.
We are not responsible for the content, privacy practices, or policies of third-party websites.
13. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and processing of information necessary to complete your purchases and improve our services.
14. Changes to These Terms
We reserve the right to modify these Terms of Service at any time.
Updated versions become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of the revised Terms.
15. Governing Law
These Terms shall be governed by and interpreted under the applicable laws of Canada, without regard to conflict of law principles.
16. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
WoodenHairStick
Website: woodenhairstick.shop
Email: support@woodenhairstick.shop
Phone: (647) 806-4529
Address:
154 Brennan Ave
Summerside, PE C1N 2K7
Canada